Privacy Policy

Effective Date: May 11, 2026

This Privacy Policy describes how BBN Systems collects, uses, stores, and shares information in connection with its websites, products, software, and services, including product-specific websites or tools operated by BBN Systems. BBN Systems is operated by Reyo, LLC.

1. Information We Collect

BBN Systems may collect information you provide when using our websites, products, software, or services, including contact details, business information, account details, billing-related information, form submissions, support messages, product inputs, uploaded files, generated reports, outputs, and related workflow materials.

We may also collect technical and usage information, including IP address, browser and device information, timestamps, logs, pages viewed, features used, referring pages, and other interaction data.

2. Cookies, Session Tokens, and Similar Technologies

BBN Systems websites, products, and services may use cookies, session tokens, local storage, pixels, tags, scripts, and similar technologies. These technologies may be used to operate websites and products, maintain sessions, remember preferences, support security, process forms, manage access, measure website activity, improve products, and support marketing or advertising measurement.

Some technologies are temporary and expire when a browser session ends. Others may remain on a device or browser until they expire or are deleted. Users may be able to limit cookies or similar technologies through browser settings, but some website or product features may not work properly if they are disabled.

3. Analytics and Marketing Tools

BBN Systems may use analytics, advertising, or measurement tools to understand website activity, improve products, measure marketing performance, and promote BBN Systems products or services. These tools may use cookies, pixels, tags, scripts, or similar technologies to collect information such as pages viewed, links clicked, device and browser information, referring pages, approximate location, and interactions with our websites or marketing communications.

4. Marketing Communications

BBN Systems may use contact information to send product updates, announcements, newsletters, offers, educational content, or other marketing communications. Recipients may unsubscribe from marketing emails using the unsubscribe link or instructions included in those messages.

Transactional or service-related messages may still be sent when needed to provide services, manage accounts, process billing, respond to requests, deliver requested outputs, or communicate important product or business updates.

5. How We Use Information

BBN Systems uses information to operate websites, products, software, and services; provide customer support; process requests; manage access; support billing and account administration; generate requested outputs; communicate with customers and subscribers; send marketing communications; measure marketing performance; monitor performance; improve products and operations; maintain security; prevent misuse; and meet business, legal, or operational requirements.

6. Payments

Payments may be processed by third-party payment providers. BBN Systems does not store full payment card numbers. Payment providers may collect and process billing information according to their own policies and systems.

7. Service Providers

BBN Systems may use third-party providers for hosting, payments, email delivery, mailing lists, marketing automation, analytics, advertising, storage, security, document generation, logging, and related infrastructure. Information may be processed by those providers as needed to support BBN Systems products and services.

8. Data Sharing

BBN Systems may share information with service providers that support the business. Information may also be shared when needed to provide requested products, services, communications, or outputs; respond to support or billing requests; protect systems, customers, or business operations; comply with legal process; or complete a business transfer, sale, merger, restructuring, or asset transaction.

9. Data Retention

BBN Systems retains information as needed for business operations, support, billing, security, recordkeeping, product operation, and legal or operational requirements.

10. Security

BBN Systems uses reasonable administrative, technical, and organizational measures to help protect information. No method of transmission, storage, or processing is completely secure.

11. Your Choices

You may contact BBN Systems to request updates, corrections, or deletion of certain information, subject to operational, legal, billing, security, or recordkeeping requirements.

12. Children’s Privacy

BBN Systems products and services are not intended for children under 13.

13. Changes to This Privacy Policy

BBN Systems may update this Privacy Policy from time to time. Continued use of BBN Systems websites, products, software, or services after changes are posted means you accept the updated Privacy Policy.

14. Contact

Privacy questions may be sent to support@bbnsys.com.